Project and Services Delivery Policy
Order Confirmation: Once you’ve successfully placed an order for our services online, you will receive an order confirmation email. Please ensure that the contact information provided during the ordering process is accurate.
Prompt Contact: Our team at Gorcel Agency is committed to providing excellent service. We will promptly reach out to you via email or phone as soon as we receive your order confirmation. Our aim is to acknowledge your order and initiate the next steps swiftly.
Project Information Gathering: To kickstart your project, we will work closely with you to gather all the necessary information. This may include details about your project goals, preferences, specifications, and any content or materials required. Open and clear communication is key to ensuring your project’s success.
Project Commencement: Once we have collected all the essential project details, our dedicated team of experts will begin working on your project promptly. We take pride in our efficiency and will keep you informed of our progress throughout the project timeline.
Regular Updates: You can expect regular updates from our team regarding the status of your project. We believe in transparency and will ensure that you are kept informed about milestones, timelines, and any potential adjustments or requirements.
Quality Assurance: At Gorcel Agency, we are committed to delivering high-quality services. Our team will conduct thorough quality checks to ensure that your project meets your expectations and our standards of excellence.
Feedback and Revisions: We value your feedback. If, at any point, you have suggestions, questions, or require revisions to the project, please feel free to communicate with our team. We are here to ensure that you are satisfied with the final results.
Completion and Delivery: Once your project is completed to your satisfaction and has passed our quality checks, we will deliver the final product to you. The delivery method will depend on the nature of the project and your preferences.
Client Support: Our commitment to you doesn’t end with project completion. We are available to provide ongoing support and address any post-delivery questions or concerns you may have. Your satisfaction is our priority.
Payment and Invoicing: Payment for our services will be handled in accordance with the terms and conditions specified during the ordering process. You will receive an invoice with details on payment methods and due dates.
Confidentiality: Your project details and any sensitive information provided will be treated with the utmost confidentiality. We prioritize the security of your data and intellectual property.
Questions or Assistance: If you have any questions or need further assistance regarding your project or our service delivery process, please don’t hesitate to reach out to our customer support team. We are here to help.
Gorcel Agency is dedicated to delivering outstanding services and ensuring a seamless experience for our clients. We look forward to working with you to bring your projects to life
